We thank you for sending your exact name and address to where the mailings are being sent. National Cremation Service has fully removed the contact provided by the complainant, as requested. ***** please accept ourapology for this embarrassing inconvenience that you have encountered. Hi, Clay. . We make planning a cremation convenient by answering a few simple questions online. The National Cremation Society has helped over 160,000 families honor their loved ones. And by your lack of empathy and attention to detail on a simple act of updating marketing names all you are proving is that you aren't a reputable company and solely exist to profit off of people's grief. Asked who to pick his remains up. Please use your influence to get this company to remove my wife's name from their mass mailings. Prepaid Cremations | Dignity Memorial Every glowing remark I read that helped me choose this option is EXACTLY what I experienced. These filthy, ghoulish monsters are targeting my family member by name with unsolicited, unwanted mailings that unprofessionally and shadily fail to give the name of the business--I reverse-searched the return address to determine what it is. After Pre-planning our customers say, That wasnt that bad. Or It feels good to know I took care of that.. We were finally contacted by ******* and provided the return mailing label for our merchandise and a "promise" that they would contact our credit card company. 1 was here. Please let them at National Cremation that I truly appreciated their help at tough time. The customer service is horrendous. They make sure families receive the benefits they deserve. Such a terrible thing for this company to be doing. Called 248-731-4575 on April 18th to notify them that the last two digits of social security number were missing. There is no excuse for poor customer ********************** for the living or the dead. Sincerely, Kathryn. 6281 Taft St, Hollywood, FL 33024 United States, https://www.cremationsocietyofamerica.com/. He kept assuring me (kind of making it feel like it was their corp office making the details). Also, this approach eliminates. This Review reflects national complaint activity. Arrange online with our simple cremation process for immediate need and pre-planning. I did leave her an informative email on the spelling of my mother's name. Prospect | (847) 577-65051030 E. Northwest Hwy., Suite 100, Mt. Despite my proof of legal Trustee responsibility, she refused to give me the receipt for the cremation my sister had paid. In a nutshell, they tried to pass themselves off as Neptune Society in Golden Valley & instead are Cremation Society of Richfield. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. National Cremation & Burial Society always strives to provide the utmost in service and customer satisfaction to each family we serve. The refund has been honored and provided back to the complainant. Top 693 Neptune Society Reviews - ConsumerAffairs Thousands of families trust CSA to provide care and expertise when they need it most. If you want to know the truth, check the postmark on the cancellation letter. ConsumerAffairs is not a government agency. More. National Cremation Society has been in contact with the complainant in regards to the resolution of their concerns. National Cremation Society contacted the complainant via telephone to provide a resolution to her concern. Mr. ****** does not return my calls . I want to drive down there and drop off their boxes, but since no one answers the phone. In just a few easy steps, plan and pay for your cremation arrangements. The complainant understood, accepted the resolution, and is satisfied. He went the extra mile with some logistics I requested and followed through thoroughly. Get buying tips about Cremation and Funeral Services delivered to your inbox. I have never received a call from them. I have already recommended your company to several people. We have an agreement in regards to the resolution and the resolution is in progress. The Cremation Society of America was fantastic. Trident is known for both its affordability and ease as well as its . (State fees additional - around $35 to $45) Since 1973 thousands of satisfied families have used California Cremation Society to find the answers, help and savings they desire during this difficult time. Current Services and Obituaries | Funeral Homes & Cremation Service Dealing with a very difficult loss, this group of wonderful people came together and helped my family and I to grieve and mourn in a timely manner with great service and care. When I called Cremation Society of America, a very pleasant and warm-hearted person answered the phone. Perrysburg, OH Printable Free Online Coupons - Valpak Guess what's in the mail today? Well start sending you the news you need delivered straight to you. From the first I was pointing out the contract number and the number on the wallet card were different. Her name is Amanda. BBB Business Profiles may not be reproduced for sales or promotional purposes. The cremation and arrangements with the VA National cemetery were handled quickly. I have emailed and called and was assured this wouldn't happen again. It is not only unethical to send advertising to the relatives of someone who has died, addressed to the deceased, but extremely shocking and insensitive to be clear. National Cremation Society always strives to provide the utmost in service and customer satisfaction to each family we serve. I highly recommend Cremation Society of America and will use them again in the future. Thank you so much Amanda. Unsubscribe easily. My original complaint right here should've been adequate, all the "confirmation" you "need" to CEASE AND DESIST. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. At CSA, we specialize in making Cremations easier and affordable. They really helped us navigate during a really difficult time. Over all she called my mother my father three times. I wholeheartedly recommend this office of Nat. I can't state enough how HORRIBLE the so-called customer service is. Neptune Society spoke with the complainant and has provided a solution to their concerns. They take care of everything:lovely, timely,effective and appropriate at a very delicate time. I definitely wasn't this king clearly she.
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