Postal Regulations, all cutlery items must be wrapped to protect all points and edges from cutting through the outer carton in which they are mailed. Repackage the product(s) in the original packaging and pack securely. The offer may only apply to certain price points or select products. Your account lets you save items to your wish list, track your orders, receive our email newsletters, earn points in our Culinary Insider loyalty program, and even get access to exclusive events. Product Registration - ZWILLING Le Creuset cast-iron products are protected under a limited lifetime warranty. Product replacement may not be exact. Some promotional offers may not be combined with other offers. Purchasers of products who wish to make a warranty claim based upon a product defect, please mail in your product to Zwilling at the address provided below. For both your security and ours, we use a third party company to verify all of our online payments. Have questions about your order? Offers may not be valid at ZWILLING Stores. Zwilling Warranty In your request, please include a subject line that states CA Shine the Light Request, state that you are a California resident, and provide a current California address for our response. They collect and remember data such as items in your basket and remember you when you return to the site. The warranty may only cover the first owner and so effectively, the lifetime is limited to the period it is owned by the initial buyer. Header photography provided by henryphillips.co, NOW AVAILABLE - Mini Carbon Fiber Folders Click here to buy! competitions or customer surveys). We recommend rubbing a small amount of cooking oil around the rim to create a seal and prevent rust from re-appearing. You can find more information about the processing of your data in our. Kramer is a Registered Trademark of Kramer Knives Inc. Another exception is when a product line is taken off the market. Read on to find out some top tips on how to care for and maintain your knife, so you can make this happen. Since 1731- Beauty tools of excellent quality and design. If you cannot get your order to go through, please try PayPal. Enter the order number and email. Deliveries are made Monday through Friday (except holidays). View Our If you have any additional questions, please contact Customer Service at 1 (914) 747-0300. ZWILLING does not share or sell you data to third parties. The ZWILLING Culinary World App QR code on the product packaging fires up the app so you can search a database of original recipes. You will then be asked for your billing and shipping address. If your item is damaged during repair, it will no longer qualify for warranty. Please Click Here to download the ZWILLING Warranty Return Form. When purchasing your product online, the warranty details are often in the fine print. Le Creuset cookware is warranted to you by Le Creuset of America, Inc. to be free from defects in material and workmanship at the time of its purchase. Please see below for their contact information. Henckels knives are known for their quality and are made in the steel capital of the world, Solingen. On this website, cookies are used by ZWILLING J.A. ZWILLING Kramer Euroline Stainless Damascus, Iconic cast iron and ceramic cookware rooted in France, The finest Japanese cutlery handcrafted in Seki, Japan, Stainless-steel cookware and more from Belgium, Essential cutlery and kitchenware for everyday cooking. If returning a knife or shear: To comply with Canadian Postal regulations, items must be wrapped to protect their point and edges from cutting through the box or padded envelope in which they are mailed. If you have any questions about the Custom Knives Warranty or reconditioning, please contact us at:Kramer Knives Inc.360.738.6004info@kramerknives.com. Heres what you need to know. Retain Your Tracking Number: When returning your order, please make sure to retain your return tracking number. If you wish to see the status of your orders, please log into your account and look under order history. SHOP NOW, Gift With Any HENCKELS Henckels Warranty. Please do not send in any personal items such as a knife holder/case, pan protectors or special wrappings that you would like returned to you, as it will be discarded. We do not store payment details. Enter the order number and email. You can contact them Monday Friday, 9 a.m. to 7 p.m. EST by calling 877.273.8738. If you feel your product qualifies, we would appreciate the opportunity to inspect your ZWILLINGJ.A. ZWILLING Cookware Purchase There are some exclusions to the warranty, such as normal wear and tear on the product, accidents caused by fire or flood, and deterioration or metal separation that was caused due to exposure to very high heat.
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