When we can we travel twice a year to Atlanta we fly either Club or First. Copyright 2021 - 2022 AviationSource LTD. All Rights Reserved. If this year doesnt go well we will be choosing another airline. Overall I think the lounges are doing OK and the Concorde Room has upped its game in the last few weeks to offer a more premium menu which is great to see. For a while the standard excuse especially on 747 and 777 was to blame Boeing. The crew rarely came round to see if there was anything we needed. Most of what I have heard and seen recently is a lot of talk about being a premium airline but not much action except the deadline for fitting the B777 Club Suites by the end of the year. While there is no official confirmation, it is likely that we will see the airline roll out the new club at an accelerated level on its long haul fleet first, with the new cabin already deployed on the carriers A350-1000 and Boeing 787-10 aircraft. The additional points havent materialised so the offer has ended up creating yet more frustration with BA. During his time at British Airways Sean held a number of senior roles including Finance Director BA Cargo, Head of Corporate Strategy and Executive Vice President British Airways Americas. John was previously Group CIO for Rolls-Royce and has over 30 years IT experience performing roles throughout the IT lifecycle across several industries. Is this British Airways flight bad enough for you? A few years I would have blindly booked BA, even if more expensive. Most of that has disappeared now with the highest prices I have seen since I started blogging to the US and Canada in particular. BA staff just couldnt be bothered and couldnt have been less helpful if they tried. It has had to deal with the most restrictive and ever changing travel regulations. He also clearly doesnt understand what the food in club world of the last few years is like, I would best describe it as similar to 1990s package holiday charter flight fare. We know that for many months now weve been asking you to be patient with us. We had a connecting flight to Newcastle with a long wait at LHR. I love flying with BA, but I hate myself for being so loyal to an airline who makes me feel they couldnt care less at times. F to Mexico City at start of 2020 was 1900 but they did run out of champagne after just a glass each on the return flight because they had under-supplied or the very average crew had given it to themselves and their friends! Before joining British Airways Adam spent a year in Australia after graduating from Durham University with a BA in History and Politics. Aviation StraightTalk Live with British Airways CEO, Sean Doyle By using ba.com you agree to the use of cookies. Been looking at booking a few flights and was amazed at how much BA are asking. Fax: +1 212 251 6711. Here's more information about the Elliott Responsiveness Ratings. Its the only place they seem to respond. I agree that BA need to take a big step up with the overall package they present. Clearly they were promoting a new seat that many would not experience depending on their route. Complete shambles of an organisation. I could never understand why on my flights with Singapore, Emirates and even United, food wasnt burned, seats worked and IFE usually worked well. Not everyone has received it yet so here it is in full: Im writing to you directly today in the spirit of transparency, which is the ethos were striving to promote at British Airways in 2022 as we emerge from the worst crisis in our 102-year history. As many say the proof is in the pudding.talking pre Covid BA didnt offer a Premium service the only time I used them was if I could pay via Avios, or if airlines of my choice didnt fly where I wanted to go..
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