Any items purchased from Sephora.com or a third-party marketplace can be returned to Sephora within 30 days for a full credit or within 31 to 60 days for store credit. All returns should include the original receipt for completion. Purchases made during this time period have until January 1st to be eligible to return for store credit. The Sephora Return Policy: Literally Everything You Need to Know Can you return an online purchase to the store? Orders will not be found in your Order History if you did not log in to your Beauty Insider account or if you used Guest Checkout. Although you can not return everything they sell. Billing, Canceling & Modifying Orders | Sephora For your own security and protection, Sephora.com will pre-authorize the full amount of your purchase plus applicable sales tax and shipping to verify your billing address and payment information. Our Beauty Insider program is offering one in the spring and one during the holiday season this year. Return Policy Merchandise purchased at Sephora at Kohl's locations or Kohls.com cannot be returned to Sephora locations or mailed to Sephora. For example, if the wrong item was sent to you, youll likely be refunded the entire amount including shipping. Sephora's new return policy - Beauty Insider Community What is the Sephora Savings Event, and when is it? But theres a foolproof method to avoiding buyers remorsewith Carrot! You'll simply have to settle for a Sephora merchandise credit which can be used online and in-store. Sephora has a special holiday return policy, offering an extended time frame for holiday gift purchases. This also applies to items bought on verified Sephora third-party marketplaces, including Instagram, Google, YouTube, and Facebook. This article will answer your burning questions about the Sephora return policy. This is great for makeup since it's not a guarantee a product will suit you until you try it! Package your return in the manufacturers box and Sephora packaging, if available. If these FAQs do not answer your question, please hitReplybelow and leave a comment on this thread with your question. Unfortunately, nobody knows precisely how many returns is too many, so its important to only return things without a receipt if you absolutely have to. Re: Returns after 60 days - Beauty Insider Community Due to the pandemic, Sephora has made some temporary changes to their return policy to be aware of. If you dont have a receipt or your Beauty Insider account linked, you need your original form of payment to get any store credit. Post in Customer Support. Merchandise purchased at Sephora at Kohls locations or Kohls.com cannot be returned to Sephora locations or mailed to Sephora. However, Sephora has the final say on whether or not an item can be returned. 05-08-2013 08:16 AM. For returns by mail, follow these steps: You can return items purchased in the store, online, or from third-party marketplaces to any Sephora store location. However, Sephoras policy is much less forgiving during the holidays. If you return something 31-60 days after purchase, you'll get an online credit (if you return it by mail) or store credit (if you return it in-store).
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