Fast forward today right after Christmas. Your debit or credit card will be charged once your order has shipped. WebIf you received the notice "Your order is being processed and is subject to final credit approval" means they are checking if your card is still valid and to make sure your credit card goes through for a full amount. Anyways, it took waaayyyy too long to resolve this but I generally feel it's due to the lack of gift policies. Click the "Size Chart" link to view comparative sizing (measured in inches) to best understand typical size suggestions and conversions. I assumed that it being the start of the month that some peoples cards might have expired and maybe the end of May is a good time for expired cards? We'd be happy to help you figure it out. Is thisnormal? I purchased an item from this company and they shipped me the wrong item. Seems like a very long time in this day and age. I order 2 pair of Air Force 1 let's just start with the packing was poor no paper in one of the box then the box is orange inside which stained the sneakers orange laces dirty my other pair look like someone stepped on them all bent up horrible I tried to get them replace just for them for them to say they of out of stock for my items how inconvenient timing horrible waited for my order in a timely manner and they just ruined every thing finish line will not get my business don't even want to get into to refund process longer to get your money back "refund", Tip for consumers:Poor packing not handling with care from finish line, Very unprofessional and not dependable.I would prefer not ever using this website again and would rather go into a store or order from footlocker. Submit a complaint and get your issue resolved. The problem started when I got to the cashier. Even if its little I'm fine with that. This complaint was posted by a verified customer. I called customer service & explained what happened & that I'd like to reorder them & asked if they could send them express or rush shipping ( their quickest options) free of charge due to the error. I ordered the white & grey. I called customer service last week and informed them of my issue. Haters, COME AT ME. Finish Line reserves the right to restrict product quantities per order at our discretion. Placed order online only to recieve someone else's order a week later along with all of their personal information in the box! Finish line On Black Friday 2014, I attempted to purchase a pair of sneakers that were released on that day. Plus I sent an email two days ago and still no response. air max 2015 sneaker - purchased & received used sneaker, listing things they don't have in stock and letting you purchase it, poor customer service - unkept store hours, ordered a pair of nike shoes that never came, Read full review of Finish Line and 2 comments. I wouldn't even them a one star but had to! we have not however uploaded the delivery MD, as we don After going to retrieve the 3 pairs of the Nike Air 97 and we tried them on the associate rung up one pair. They include input & initial check, therapeutic check, preparation, technical check, and supply and education. As a matter of fact I told my daughters they My name is Vanessa Abron I went to your store #584 in valley stream customer service employee at store #570 myrtle beach, i was lured in by the cheap prices. For more information, please see our Also my order charged me for each item I ordered instead of just once. We will not be patronizing ANY FINISH LINE store again. They sent me a confirmation on 10/1/15 that the item was shipped and I received a tracking # for that. Then a black guy with braids came out, with some fake canned statement about it being the theft policy and I can try on the left then the right separately. It just really is sad where this Finish Line has a group of ignorant Black humans working with the public Very disrespectful and inappropriately dressed for the business. am i in good hands? To learn more about reviews and trust on sitejabber.com, visit our. You can complete your purchase on finishline.com in 5 simple steps. Thanks for your unhelpful response, Dealer B's Power Stroke order doesn't schedule as they are used up in previous passes so he has yet to have a unit schedule. Rude people w/ exception to one, dirty shoes, judgmental workers. Last year I purchased some shoes online for my husband's Christmas gift. I do between 10 - 20 order a day and rarely have penders. I called FinishLine's customer service line and was told I had to wait 24-48 hours to find out if a transaction went through and/or to receive my money back. From there, you can track your page in real-time and sign up to receive tracking updates via text message. I visited the Finish Line store at the Meadows Mall in Las Vegas, NV, on 3/28/2023 around 3:30 - 4 pm PT to do an impromptu buy of some shoes I saw while walking by another store. Yes, Finish Line provides order tracking information for customers to track their shipments. The rep kept repeating the policy to me about processing holds, I practically had to tell her to shut up. Order placed on 2/5. We want you to find your best fit, whether you're shopping for footwear, clothing or accessories. I again said to her there was no one in here. The website is HORRIBLE on release days and the customer service and supervisors appear to lack remorse of any sort! Don't pay extra because you do not get your order faster. The financial institution confirms whether or not your card is valid and has not been reported as lost or stolen. Before we can consider reinstatement of your selling privileges, please provide us with a detailed account of the steps you will take to ensure your listings comply with our policies. How can a company as large as Finish Line allow these things to happen and then have no way for a customer to complain to them? Right after you check out with Affirm, the store finalizes your order
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