If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Received it back with a note stating a new policy which is BS for I would not have paid postage. Do not use the enclosed FedEx PRP Return Label for merchandise with a retail value of $5,000 or more. The department manager said that it could not be returned because it had been worn. My order was wrong. Thanks for nothing, i know nordstroms wouldve taken them without hesitation. i will no longer be ordering online as having to go online to return is a hassel I don't need! If your item does not meet the conditions outlined below, please visit your local Neiman Marcus store to conduct the exchange. The following rules and restrictions apply: Click here to start your return and print your return slip using the order number. To ensure the proper handling of a return for merchandise with a retail value of $5,000 or more, please call 1-800-825-8255 extension 5740, Monday through Friday, 8:00AM to 8:00PM (CST) to arrange a special pick up. Neiman Marcus will accept returns for any items you purchased in one of their stores for up to 30 days from the date on your receipt . Quotes will remain valid in your FASHIONPHILE account for 30 days to either accept or reject. SoI called the web hotline and described my issue. This includes permanent Sale items and excludes temporary special promotion items and ONLINE CLEARANCE items. Additionalbenefitsare unlocked as you ascend to different "tiers" based on how much you've spent on your qualifying card. After 15 days, youll be charged $9.95 as the return fee. . I have a $6000 credit card with them so I spend a lot. 6-9-2018. NM is high end store only by only prices and not by services they provided to make they customers "completely satesfucted". Remember the item should be in original and salable condition. Louis Vuitton Return Policy. I have spent many many thousands of dollars here. I just received a letter from Neiman Marcus telling me that my credit card was canceled (after many years). Clothing should still have the original tags, so make certain you try everything on before removing them. WTF is this? This has been a challenging year. Same day. Neiman Marcus will adjust the price if you buy something at regular price and then its discounted within 10 days of the purchase date. But 30-60 days for a return is ridiculous . as I normally do & it is shipped to me in another state. I will think twice before ordering from your company again. So u might as well close your doors now! You can take the item into a store or mail it to the Irving, Texas address above. first, their "price match" policy sucks. I had expected with a brand known for luxury their after sales service is really bad! I never plan to shop at Neiman Marcus again. Some excluded items cannot be returned or exchanged. I Will Never Purchase Any Product From This Store Again !! Nordstrom does this policy. Simply bring the packing slip and the merchandise to any sales associate. I requested that they request a signture because where I live I don't consider a secure area.Well I waited for my items to come never came, I call the store ask to speak to the associate she said they had shown that Fedex had delivered them, I asked was their a signature she said no because that was a busy week for the store they had forgotten.Well she called me back to let me know that they were going to replace the make-up, but Loss Prevention had decided that it would be good idea for me to drive in and pickup my make-up, which I said Fine, I just wanted my stuff that I paid for.Now I LIVE IN PALMDALE,Ca.Which is 60 miles one way ,that's the closest store to me.Is this normal policy?
will neiman marcus accept returns after 30 days
